Shipping Options and Delivery Information
What shipping options are available?
We provide a flat-rate shipping service across the USA for $5 per order. Unfortunately, deliveries to U.S. military bases are not available at this time. We apologize for any inconvenience this may cause.
How long until I receive my package?
Expect delivery within 3-8 business days across the USA. During peak seasons, slight delays may occur.
Do you offer international shipping?
Currently, we only ship within the United States.
Payments and Security
What forms of payment do you accept?
We accept PayPal exclusively. You’ll be redirected to PayPal’s secure payment page to complete your transaction.
Is online purchasing secure?
Absolutely. Protecting your personal information is our top priority. We do not rent, sell, or share your personal data with third parties. For more information, review our Privacy Policy.
Order Changes and Cancellations
Can I modify my order?
Orders cannot be changed after confirmation. Please review all order details, including item specifications, sizes, designs, and shipping addresses, before completing your purchase. Returns or exchanges due to incorrect selections are not supported.
Can I cancel my order?
Cancellations are permitted within 6 hours of placing your order, provided it has not entered processing or shipping. A 10% cancellation fee will apply. For cancellations, contact us at [email protected].
Returns, Refunds, and Order Issues
Can I request a return or refund?
Yes, returns or exchanges are accepted within 30 days of delivery, subject to our conditions. Return shipping costs are the customer’s responsibility. For full details, see our Returns & Refunds Policy.
What is the time frame for returns?
Our return policy is valid for 30 days after delivery. Beyond this period, refunds will not be issued, and the order will be considered accepted.
I haven’t received my order. What should I do?
If tracking indicates the package has been delivered but you haven’t received it:
- Check around your premises thoroughly.
- Contact the shipping company listed in your tracking email.
- If unresolved, email our support team at [email protected] for assistance.