Privacy Policy

“This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from Zerelam.com.

COLLECTION OF PERSONAL INFORMATION

Upon your visit to our Site, we gather specific details about your device, including your web browser, IP address, timezone, and some cookies installed on your device. As you browse, we collect data on individual web pages or products you view, the websites or search terms that led you to our Site, and your interaction with the Site. This data, termed “Device Information”, is collected using technologies like cookies, log files, and electronic files like web beacons, tags, and pixels.

When you make or attempt to make a purchase, we collect details including your name, billing and shipping addresses, payment information (including credit card numbers and PayPal account), email address, and phone number. This is referred to as “Order Information”.

By placing orders or sending us an email, you consent to our collection, use, and transfer of your personal information according to this Privacy Policy.

We may use your information to deliver the requested information, products, or services, contact you for your views on our services, send you details about new services, products, offers, or promotions, and notify you of significant changes or developments to our Website or services.

Technical information like your IP address and internet browser type may be collected for administering and checking website use and improving our services. This information remains anonymous.

Please note that Zerelam does not retain financial information. We rely on Stripe for payment gateway services due to their robust data security measures. Stripe’s use of your information is governed by their Privacy Policies.

OPTING OUT, REMOVING OR CHANGING INFORMATION

You can withdraw your consent regarding our use of your data at any time. You also have the right to access, change, or delete your data if it is incorrect or unlawful. Please notify us of these requests by emailing us at [email protected]

The term “Personal Information” refers to both Device Information and Order Information in this Privacy Policy.

UTILIZATION OF YOUR PERSONAL DATA

The Order Information we obtain is typically employed for the execution of orders made through the Site, which includes processing your payment details, handling shipping arrangements, and delivering invoices and/or order confirmations. Furthermore, we leverage this Order Information to:

  • Engage in communication with you;
  • Examine our orders for potential risks or fraudulent activities;
  • Send you information or promotional content about our products or services, according to the preferences you have set with us.

Please note that the primary purpose of our operations is not to collect users’ personal data. We do not lease or sell this information to third-party entities. Unless you give consent, your personal data or images will not be used for advertising purposes.

The Device Information that we collect helps us identify potential risks and frauds, particularly through your IP address. It also aids us in enhancing and optimizing our Site. For instance, we use it to generate analytics about how our customers navigate and interact with the Site, and measure the success of our marketing and advertising campaigns.

WOO-COMMERCE

Our store is established on WordPress, an online e-commerce platform that enables us to offer our products and services to you. Your data is stored through WordPress’s data storage, databases, and standard website framework, all secured behind a firewall.

Payment: If you use a payment gateway for your purchase, WooCommerce stores your card information. This data is encrypted as per the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained only as long as it’s necessary to complete your purchase. Once the transaction is completed, this data is erased.

All direct payment gateways comply with the standards set by PCI-DSS, managed by the PCI Security Standards Council, a collaborative initiative of brands like Visa, Mastercard, and American Express.

PCI-DSS regulations facilitate the secure processing of card information by our store and its service providers.

SHARING YOUR PERSONAL DATA

We share your Personal Information with third parties to assist us in utilizing your Personal Information, as mentioned above. For instance, we employ Google Analytics to comprehend how our customers use the Site. You can learn more about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout Moreover, we may share your Personal Information to abide by applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.

BEHAVIOURAL ADVERTISING

As stated earlier, we use your Personal Information to present you with targeted advertisements or marketing communications we deem may be of interest to you. For more details on how targeted advertising operates, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt-out of targeted advertising by using the following links:

Facebook: https://www.facebook.com/settings/?tab=ads Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Furthermore, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

DO NOT TRACK

Our Site’s data collection and use practices do not change when we see a Do Not Track signal from your browser.

AGE OF CONSENT

By using this site, you represent that you are of legal age in your state or region of residence.

YOUR RIGHTS

You have the right to access, update, correct, or delete any personal information we collect directly from you. Please contact us at [email protected] to exercise these rights.

DATA RETENTION

We maintain your Order Information for our records unless you request us to delete it.

CHANGES

We may update this privacy policy occasionally to reflect changes in our practices or for legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us at [email protected]

By using our website, you consent to third-party processing of your IP address for currency conversion. You also agree to have the selected currency stored in a session cookie in your browser.

CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy at any time and will post changes on this Website. Continued use of this Website after changes have been posted constitutes your acceptance of the amended Privacy Policy.”

For More Information –

24/ 7 Days Support

Mail us at: [email protected]

Phone: +84 34 8100 317

Address: 17602 Lahser Rd, Detroit, MI 48219