What shipping options are at your disposal?
We employ a swift shipping service for all orders within the USA, priced at 3.4 USD per order. Regrettably, we are currently unable to deliver to US military bases, and we apologize for any inconvenience this may cause.
What’s the estimated delivery time for my package?
Delivery time for orders within the USA is anticipated to be 5-8 days, with potential delays during peak seasons.
Do you offer international shipping?
No, presently our services are exclusive to the United States.
Which payment methods do you accept?
We exclusively accept PayPal. Upon selecting PayPal as your payment method, you will be redirected to the PayPal payment page to confirm your purchase by entering your PayPal account details.
Is online shopping secure?
Can I modify my order?
Unfortunately, we do not accommodate order modifications after confirmation. Customers are prompted to verify all details, such as size, design, and quantity, during the ordering process. Consequently, we do not accept returns or exchanges due to selection errors.
Is order cancellation possible?
Yes, orders can be canceled on the same day within 6 hours of placement. However, if the request is made after this window, the order may have already entered the processing and shipping phase. A 10% management, processing, and transaction fee applies to cancellations. Send cancellation requests to [email protected].
What is the timeframe for your policy?
Our policy remains applicable for 30 days following the completion of the delivery process. Beyond this period, the order is deemed accepted by the customer, and no reimbursements will be issued. For additional details, kindly refer to our Returns & Refunds Policy.
I haven’t received my package. What should I do?
If the shipping tracking code indicates completion but you haven’t received your order, check around your residence. If the issue persists, contact the shipping company mentioned in the shipping email notification. If the problem persists, reach out to our support team at [email protected].