Please ensure that all personal and delivery information is entered accurately, as incomplete submissions may cause delays or unsuccessful delivery. We only ship to verified street addresses.
Zerelam partners with trusted logistics providers, including UPS, USPS, DHL, and YunExpress, to ensure reliable and efficient delivery.
SHIPPING POLICY
WHAT ARE THE SHIPPING COSTS?
Domestic shipping within the United States is set at $5.99 USD.
International shipping begins at $13 USD
WHERE DO WE SHIP?
We proudly ship worldwide, extending our services to customers across the globe.
Shipping time
US Regions:
| Item | Handling time (Mon-Fri) | Shipping time ( Mon-Fri ) |
| Apparel | 1-3 days | 3 -7 days |
| Mug | 2-3 days | 3-7 days |
| Poster, Canvas | 1-3 days | 3 -7 days |
| Hats | 2-3 days | 6-8 days |
| Bedding | 3-5 days | 7-10 days |
| 3D Clothing, Hawaiian shirt… | 3-5 days | 8-12 days |
Other Countries:
Handling time (Mon-Fri): 3-5 days
Shipping time ( Mon-Fri ): 15-25 days.
Note: Delivery times may vary due to holidays, destination, or courier delays.
Delivered
Total delivery time = Handling time + Shipping time
While we provide estimated delivery timelines, please be aware that unforeseen delays beyond our control may occur. These may include factors such as courier logistics, customs inspections, weather conditions, national holidays, or incomplete delivery details. We recommend allowing additional time when planning deliveries close to specific deadlines. We continuously strives to ensure prompt and secure delivery, yet cannot be held liable for delays caused by third-party or external circumstances.
If you experience any issues with your order or need assistance with modifications, please contact us at [email protected]. Our support team is always ready to help and ensure your satisfaction.
Regarding shipments with multiple addresses, we regret to inform you that our system currently does not support this feature. Should you wish to send items to separate destinations, please place individual orders for each address.
For PO Boxes and Military APO/FPO addresses, shipping is available and supported through our delivery partners.
Concerning international orders, please note that all shipments from the United States are processed DDU (Delivered Duty Unpaid). We does not collect VAT or import duties during checkout. Any applicable customs fees, VAT, or import duties are the responsibility of the recipient upon the package’s arrival. We encourage customers to check with their local customs authorities for guidance on applicable duties or tax policies in your region.